Gaspar for IT
AI helpdesk for smarter IT support
Improve your IT operations' efficiency and supercharge employee productivity with our cutting-edge AI helpdesk. Offer automated IT support solutions and free up your helpdesk.
40%
Instant automated IT support
Give your employees answers and solutions instantly in one place with no human intervention. We go beyond providing answers, ensuring friendly, human-like interactions that enhance user experience. Employees will be more satisfied, and your IT helpdesk team will have time to engage with strategic, impactful projects.
96%
Reduction in the ticket cost
Achieve a 96% reduction in costs by automating repetitive tasks. Our AI helpdesk streamlines processes, ensuring efficient resource utilization and significant financial savings. Our customers enjoy a helpdesk ticket cost as low as $1.
100x
Faster resolution time
Resolve issues 100x faster: routine issues are resolved in seconds, allowing employees to return to work and freeing up your IT helpdesk to focus on the complex ones and solve them promptly. As a result, employees and your helpdesk team alike enjoy higher productivity.
Empower your IT support team with AI
Smart automation
Automate repetitive tasks such as password resets, group additions, email list removals, software access and laptop provisioning with Generative AI.
Quick approvals
Speed up decision-making from days to minutes with a streamlined approval process on one platform. Instantly give access to folders, groups, distribution lists.
Instant answers
Empower your workforce to instantly find the information they are looking for: IT troubleshooting, how-to questions, privacy policies. All just a question away from our GenAI Virtual Agent!
Automated workflows
Use our no-code templates to craft custom workflows that automate routine, manual processes. Create accounts in seconds and simplify onboarding and offboarding.
Ticketing made easy
Effortlessly create and manage tickets directly within Slack and MS Teams. Information is automatically synced with your ITSM, while users and your IT helpdesk get status updates on the chat platforms.
Enhanced knowledge management
Better utilize your existing knowledge by making it immediately available to employees. You can also identify article gaps with AI recommendations based on real employee demand and create relevant content.
Impactful business insights
Discover high-impact automation use cases for your IT helpdesk team. Uncover what’s hurting employee productivity and identify which automation opportunities, process improvements and knowledge content will have the biggest business impact.
Clear performance metrics
Measure your investment’s impact across the enterprise and your IT helpdesk. Monitor which features, capabilities, and resources employees find valuable. Compare performance over time and take data-driven action.
Seamless employee experience across platforms
Automate tasks and solve employee helpdesk issues instantly with our Generative AI Virtual Agent. It integrates right where employees are for an effortless support experience: on Slack, MS Teams and Jira SM support portal.
Full spectrum integrations
Transform your everyday applications with Generative AI
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