Portal Documentation
Business insights and data mastery
Unlock the full potential of Gaspar AI with our Admin Hub - where customization meets simplicity and intelligence! One single interface to review everything support-related, get smart business insights and optimize knowledge management.
Transform your HR helpdesk with AI capabilities
Take control of AI
The Admin Hub is the administrative interface to the intelligence behind Gaspar AI. Seamlessly integrate and tailor Gaspar AI to suit your enterprise needs with our intuitive, no-code interface.
Unleash business intelligence
Drill down into the most impactful support issues, measure the success of your AI platform, get recommendations on process improvements and identify automation opportunities.
Your Gaspar AI experience on a single screen
Dashboard
Assess your AI helpdesk’s impact by analyzing performance metrics and reviewing statistics
User management
Manage user permissions and access to the platform and its capabilities.
Customization
Fully customise your experience! Choose third party integrations and automations.
Employee insights
Gaspar AI uncovers productivity blockers. Review the main issues employees face
Recommendations
Identify high-impact automation, content, and process improvements at the click of a button.
Reporting
Summarize the most important charts and data for your leadership team.
Benchmark
Compare service performance over time and take action when needed.
Workflows
Create custom workflows to automate repetitive processes.
How to get started
Single Sign-On (SSO) Provider
Integrate your preferred Single Sign-On (SSO) provider, such as Google Workspace or Office 365. This ensures heightened security and simplifies user access, laying the foundation for a streamlined experience.
Messaging Platform Integration
Offer efficient support where employees are by integrating Gaspar AI with your company’s messaging platform, be it Slack or Microsoft Teams. Gaspar seamlessly interacts with end-users, providing instant support, updates, and a direct channel for streamlined workflows.
ITSM - Ticketing Tool Integration
Integrate Gaspar AI with your company’s IT Service Management (ITSM) tool—whether it's Jira SM, ServiceNow, Freshservice, Ivanti or other. This ensures a cohesive workflow, enabling easy ticket creation, management, and resolution, all within a unified system.